WitBacon

HELP CENTER

Help & FAQ

Find answers about company pages, reports, scorecards, account access, contributor submissions, paid report access, and contact support.

GENERAL

General

What is WitBacon?

WitBacon is an enterprise analysis platform for company reports, management scorecards, rankings, comparison workflows, and reviewed contributor signals.

Is WitBacon investment advice?

No. WitBacon content is analytical information and research workflow support. It is not investment, financial, legal, tax, or accounting advice.

SCORING

What is LEADERS?

LEADERS is WitBacon's primary company-level management scorecard. It evaluates management-system quality using Founder / Upside, Executive Bench Strength, and Governance Maturity. Parent scores and totals are calculated from defined subitems and evidence, not manually guessed.

What is Darwin Quality Score?

Darwin is a separate company quality axis. It evaluates durable enterprise quality and does not replace LEADERS.

What is Leadership Rating?

Leadership Rating evaluates individual leaders. It may support leadership-related evidence in company analysis, but it does not replace the company-level LEADERS score.

Why does a company show Not Rated?

Not Rated appears when no published score exists for that scoring axis.

What is a Score Snapshot?

A Score Snapshot preserves the score basis used when a report is published or bound, so later score updates do not silently rewrite the report basis.

REPORTS

Reports & Paid Access

Why is a paid report locked?

A paid report is locked until the user has valid ReportAccess through payment confirmation or admin grant.

Where can I find purchased or unlocked reports?

Use My Orders or the account dashboard to review orders and unlocked report access.

Can unlocking a report change the score?

No. Unlocking a report changes content visibility only. It does not modify scorecards, snapshots, or company ratings.

Why does a report score differ from the latest company score?

A published report may be bound to a Score Snapshot. The snapshot preserves the report's publication-time score basis.

How do I request a report correction?

Use the correction workflow where available, or contact support with the company/report URL, issue description, proposed correction, and public-safe evidence.

ACCOUNT

Account & Security

How do I verify my email?

Open Account Security and use the Email Verification section to enter your verification code or resend the verification email.

I forgot my password. What should I do?

Use the Forgot password link on the login page.

How do I change my password?

Open Account Security and use Change Password.

How do I change my email?

Open Account Security and use Change Email. The current email may remain active until the new email is verified.

Why was I logged out?

Sessions may expire for security reasons. If logout happens unexpectedly or repeatedly, contact support with your account email and approximate time.

Where are my watchlist and collections?

Saved companies and leaders are managed in Watchlist. Collections are managed in Research Collections.

CONTRIBUTORS

Contributor Submissions

How do I submit company information?

Log in, create a contributor profile if needed, and use Submit Information from the account area.

What information is useful?

Useful submissions are specific, verifiable, timely, and connected to company quality, management systems, leadership behavior, risk, governance, or report evidence.

What should I not submit?

Do not submit confidential employer information, insider information, trade secrets, private personal data, unlawfully obtained material, or information you are not authorized to share.

Can submitted information affect scores automatically?

No. User submissions require review and do not automatically change reports, scorecards, ScoreSnapshots, company scores, Darwin, or Leadership Ratings.

Where can I track my submissions?

Use My Submissions in the account contributor section.

Does every accepted submission receive revenue share?

No. Revenue share, if offered, is conditional and depends on reviewer-confirmed quality, actual adoption, account eligibility, and payout workflow availability.

DATA

Data & Privacy

Are source notes public?

Private source notes, admin notes, and confidential contributor information should not be exposed publicly.

Is contributor identity public?

Contributor identity is not exposed publicly unless supported by product settings and the contributor opts in.

Does WitBacon guarantee completeness?

No. Reports and scores are based on available evidence and may change as new evidence is reviewed.

Can I request a correction?

Yes. Use the correction workflow where available or contact support with public-safe evidence.

SUPPORT

Contact Support

Contact support